Important HR practices to go along with employee management software
October 31, 2013 at 8:43 AM
Human resource management (HRM) is all about managing people to ensure that they perform their functions effectively. HRM is people-centered and should aim at improving employees and in so doing motivate them to provide the necessary support to their given departments or offices.
HRM involves a management style that is flexible and open and one that also cares about the well being of the employees. The HR department performs various key functions in an organization including:
- Recruitment and hiring
- Development and training
- Performance management
Even in performing these roles, HR personnel have to learn specific skills that will make them effective. They have to realize that every company or organization is unique on its own. Therefore, it never works when you try to pick a system that has worked for another and directly impose it on your organization.
Just as you would implement employee management software, you also need to customize strategies that will work for your employees. Therefore, to deal with HR management duties effectively, the personnel working at this department have to be adequately equipped with the following skills:
- Organization skills
In the HR department, you are dealing with highly important and sometimes sensitive documents and information. You therefore have to be orderly to ensure that you do not lose any of this information and store it securely. Using employee management software will make your work much easier, as well as make it easy to retrieve any staff information when required.
This is the ability to handle more than one responsibility at a time. There are certain urgent issues that will arise and good HR personnel should be able to handle them and not leave many things pending. Ability to multitask helps the company to save a lot of time. For example, as one employee is getting fired, the HR team should be strategizing on how to get a good replacement for the soon-to-be vacant position.
- Negotiation skills
Some HR issues that employees raise will require one to objectively consider the two or more sides and help them come to a compromise. These can be issues between employees at the same level or mid-level employees and the management team. Conflict management and problem solving skills come in to play a major role here. You need to be very decisive so as to make drastic good decisions in the event of a crisis.
- Pull off the delicate balance
Being an HR manager, you have to maintain a very tricky balance. You have to protect and advocate for the rights and well being of the employees. At the same time you have to ensure that the company’s policies and rules are adhered to for the benefit of the small business owners. Maintaining this balance entails making a lot of wise decisions.
Working in the HR department places an employee at a position of high responsibility and criticism as well. The secret is to wear a human face as you deal with people. Although sometimes they may not agree with your recommendations, they will accept them in good faith because of the respect you have accorded them and their function in the organization.
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